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Privacy Policy

Last updated: 01/08/2024

1. Introduction

Bespoke Web Apps Limited (“we”, “our”, or “us”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.BespokeWebApps.co.uk and use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you use our contact form. This information includes:

  • Names
  • Email addresses
  • Telephone numbers

3. How We Collect Information

We collect this information through our website's contact form when you choose to submit an enquiry or message to us.

4. Purpose of Data Collection

We collect your personal information for the following purposes:

  • To respond to your enquiries and communicate with you
  • To faciliate the automated email process to our inbox

5. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to your enquiries and provide customer support
  • To programmatically send emails

6. Data Retention

We retain your personal information while we automatically send an email to our inbox with your message and your details unless a longer retention period is required or permitted by law. Your message is not stored in one of our databases. Emails are deleted after 6 months.

7. Access to Your Information

Access to your personal information is limited to:

  • Our authorised employees who have access to emails to respond to your queries

8. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, as long as those parties agree to keep this information confidential.

9. Data Protection

We implement a variety of security measures to maintain the safety of your personal information, including:

  • SSL encryption
  • Authentication
  • Anti-Malware and Anti-Virus technologies

10. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact form on the homepage.